If you have questions, are running into a problem, have feature ideas, or any other feedback, please contact us.
‘Send Feedback’ feature
If you are running into a problem while using the app, please use the “Send Feedback” feature to report it. This will include a screen shot of the app and application log files that will help us diagnose the issue.
Mac: he Send Feedback feature can be found under the “Help” menu in the menu bar.
iPad: Touch “Plotwright” at the top left of the screen and touch “Help” in the exposed menu bar, and then select “Send Feedback.”
iPhone: Touch the ‘…’ menu on the screen and then select “Send Feedback.”
In all cases this will open a window that then offers to to open an email window where you can add any feedback or description of the problem.
We can also be reached at: support@sapphiredog.com or fill out the form at the bottom of this page.
If you are a Plotwright user, please include the version number that you are using and what you were doing at the time.
Version Number
Version numbers will look something like “1.0 (202610280915).”
Mac: Select “Plotwright” and then “About Plotwright” from the menu. The version number will displayed on in the new window.
iPad & iPhone: Touch the ‘…’ menu on the screen and then select “About Plotwright.”